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Jeffrey Clarke
High-Performance
Training and Learning
 During
the past eight years Jeffrey Clarke has trained more than 600 Chinese
managers and employees. He has experienced first-hand what works
and what doesn't in the areas of management, training, motivation and
performance.
After 25 years of hospitality management experience in the United
States, Clarke was brought to Shanghai in 1997 to open and operate the
Shanghai American Club. He was faced with the challenge of opening
the first international private club in Shanghai since 1937. His
pre-opening programs provided the local staff with the skills and
confidence they needed to deliver 5-star service to the club's exclusive
membership.
Clarke's next assignment was to open and manage the Shanghai Racquet
Club and Apartments. He trained and groomed local staff to provide
high quality Western-style services for the community's Western
expatriates and their families. Today SRC is perhaps the most
successful expatriate community in Shanghai.
In 2003 Clarke opened his own consulting company, Quality Leisure China,
which provides a variety of services to real estate developers, club
operators, and others in Shanghai and throughout China.
High-performance training is at the core of his consulting services, and
it is the part which Jeffrey enjoys the most.
Jeffrey lives in Shanghai with his wife Jiang Yi, a Shanghai native.
Click here for course description.
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